We love meeting our kitten families in person! Pickup gives you the chance to meet us face-to-face, tour the cattery (if time allows), and get all your questions answered before heading home with your new family member.

What to Bring:

• Carrier - A secure, well-ventilated carrier (we prefer soft-sided)
• Blanket or towel - To line the carrier and provide comfort
• Your schedule - Plan for 30-60 minutes to go over paperwork, care instructions, and answer questions

What We'll Provide:

• ✅ Your kitten's health records and registration paperwork
• ✅ Starter kit (food, litter, supplement, toys, samples & coupons, etc.)
• ✅ Microchip information
• ✅ Walkthrough of feeding schedule, litter preferences, and care tips

Timing & Location:

Pickups are scheduled by appointment at one of our program locations:

• Wolfe City (Xilari & Solya)
• Plano (Nezabudka & Taiga)
• St. Hedwig (Tsezara & Marie)
• Allen (Tsezara - beginning with Litter E)

We'll coordinate the exact pickup time once your kitten is ready to go home (typically 12-14 weeks old).

Tips for the Ride Home:

• Keep the carrier secure (buckled in or on the floor, never loose on a seat)
• Play soft music or keep the car quiet to reduce stress
• Comfort Zone or Feliway calming sprays or lavender essential oil can help keep your kitten calm
• Go straight home if possible - your kitten will be ready to explore their new space!

We personally deliver your kitten right to your door with our experienced, two-driver team. This service is perfect for families who live several hours away or prefer the convenience and peace of mind of having us bring your kitten home.

Why Choose Our Delivery Service?

✅ You know exactly who is transporting your kitten - our trusted team members, not strangers

✅ Your kitten travels with people they've bonded with - less stress, familiar faces and scents

✅ In-person delivery includes everything: paperwork review, starter kit walkthrough, care instructions, and plenty of time for all your questions

✅ Two-driver team for safety - one person can give your kitten attention while the other drives

✅ Regular updates - we send photos and texts throughout the journey

✅ Direct accountability - you're working with your breeder, not a third party

✅ No exposure to unknown animals - your kitten travels alone or only with their littermate (if you're adopting two), protecting their health

✅ Transparent, all-inclusive pricing - no hidden fees or surprises

How Our Pricing Works:

Our delivery cost calculator below shows you exactly what you'll pay, broken down by:

• Distance & time (round-trip mileage and drive time)
• Labor ($15/hour each for two drivers)
• Vehicle costs (actual gas price + wear like tires and oil changes)
• Food (for our drivers during the trip)
• Hotel* (if the drive exceeds ~8 hours round-trip)
• Tolls (actual toll costs from TollGuru)

No markup, no hidden fees - just transparent pricing that covers our actual costs.

* Nothing fancy, but it does need to be clean and safe. 

Use Our Calculator, Below, to estimate your delivery fee
(gas price will be set when we fill up before leaving)

Group Delivery Option (Cost Savings!):

If multiple families from the same litter are willing to meet at one central location, we can arrange a group delivery where the cost is shared among families. Your kitten travels only with their littermates (siblings they've already been living with), so there's zero health risk from exposure to unknown animals.

Benefits:

• Reduced cost per family when sharing the trip
• Same personalized care and service
• Your kitten stays with familiar siblings
• Creates community among kitten families!

📧 Contact us to see if group delivery is available for your kitten's litter.

If you prefer to use a professional pet courier service, we've compiled a list of reputable, licensed, and insured companies for your consideration. While we're confident our delivery service offers great value and a personal touch, we understand that courier services can be a good fit for some families.

Reputable Courier Services:

Below our delivery cost calculator are linked screenshots for courier companies with good track records, USDA licensing, and insurance. Click each to visit their websites and request quotes:

Important Courier Considerations:

✅ Always verify:

• Proof of USDA registration
• Current insurance certificate
• Recent reviews from other cat/kitten owners
• Experience with young kittens (some only transport adult pets)
• Their policy on health guarantees

⚠️ Health Notice for Group/Shared Transport:

Many courier services offer "shared ride" or "group transport" options at lower prices. These services expose your kitten to unknown animals during the journey.

Even though your kitten receives a health clearance from our veterinarian within one week of departure, we cannot be responsible for any illness contracted during courier transport with unfamiliar animals.

If you choose a courier service, we strongly recommend selecting private transport for your kitten's safety and health protection.

⏱ Timelines

We will always do our best to set a clear timeline and stick to it. We also allow time for food stops, bathroom breaks, and pad our schedule for traffic — but sometimes things still take longer than anticipated. Please keep in mind that delays can happen due to meals, rest breaks, traffic, construction, accidents on the road, or even simple human error. If something shifts, we’ll keep you updated.

👥 Who Travels

Whenever possible, we ask that new families also plan for at least two people to come for pickup. This allows one person to focus on driving while the other can comfort the kitten during the trip home. We’ve found this makes the journey easier on both kitten and humans, especially after a big day of travel and transition.

If this isn’t possible, please plan extra stops and keep the carrier close to the driver so your kitten doesn’t feel too isolated on the way home.

🤝 The Handoff

We don’t do rushed “parking lot handoffs.” Instead, we’ll invite you to sit with us in our vehicle for a little while so we can:

• Go over your kitten’s starter kit and medical record.
• Answer any questions you have.
• Give your kitten a chance to hear your voices and movements in a familiar, safe space before you head home.

This small pause helps your kitten’s transition feel calmer and more secure.

👤 If Someone Else is Picking Up

If the new owner can’t be present and someone else is picking up, here’s what we require:

• Owner signs the contract acknowledging that Spellbound is not responsible if the pickup person fails to deliver the kitten.
• The pickup person must be willing to sit with us long enough to go over the basics and let the kitten get used to them.
• We require contact information for the pickup person so we can provide updates during the trip.

✨ At the heart of all of this: we want every kitten’s journey to be safe, cared-for, and as smooth as possible. Transparency about timing and process helps us make that happen — and helps you feel confident when it’s time to meet your newest family member.